Leave your computer and NVR/DVR powered on and do not unplug any cables. Please ensure you leave the SADP programme open until you have received the password reset file back from us. This can not be done on a phone or tablet unfortunately. If you do not send your order number or original delivery address with the password reset file we will not send you the reset file back or reply to your email.įinally you will need the Hikvision SADP tool which can be downloaded here (for PC) or here (for Macs). When you send the password reset file you will also need to send your order number or original delivery address so we can find your purchase.If your Hikvision equipment has been purchased elsewhere you will need to contact your sub-distributor or Hikvision directly. ![]() We can only reset your password for you if your equipment has been purchased from us directly.This guide will show you how to export and email your password reset file, for your Hikvision camera system, to us, so we can assist in resetting your password.
0 Comments
Leave a Reply. |